A new HVAC system is a large investment for your Lake Forest, IL home no matter how many square feet you need to cover. Being such a big purchase, it’s important to research not only the system you’ll be getting but also the company you’ll be hiring. Below are some of the questions to ask a few different HVAC companies to ensure you’re choosing the right one.
1. How Long Has Your Company Been Around?
It’s important to know how long the company as a whole has been serving the area around you. Longevity generally means the company is trustworthy and customers come back because they do a good job servicing their heating and cooling units. While some technicians may be new, a company that has been around for a while will hire professionals who are good at what they do and will maintain their high standards of service.
2. Do You Offer a Guarantee?
Reputable HVAC companies should stand behind work done by their technicians, whether this is a small repair or a more complicated job. When you ask about a guarantee, talk to the company about what it includes. In some situations, the guarantee may not be for more than a limited amount of time.
The guarantees may also vary based on the work you’re having done. For example, new installations may come with a guarantee that it will pass inspection while repairs may come with a guarantee for 30 days. Most HVAC companies will offer this in writing upon completion of their work.
3. What Does the Estimate Include?
Whether you’re getting an estimate for a brand-new HVAC system or repairs to your existing unit, it’s important not to assume what the package includes. Talk to your technician about what specifically the company covers in the estimate, including parts and labor. Doing so can ensure you avoid any costly surprises after you have work done, especially with a large job like an installation.
Additionally, we recommend that you ask if the estimate includes inspecting your existing HVAC setup before work begins. Some companies do provide this service before they get started to provide the most accurate estimate to their customers. However, it’s important to ensure the estimate includes an inspection before work begins.
4. What Is Your Current Work Schedule?
During busy seasons, HVAC companies can book out weeks in advance. Talk to your technician about their current schedule to get an idea of how long it will take them to complete your project. Don’t forget to discuss how long it will take to order parts that you’ll need as this can tack on extra time.
If you need work done right away, it may be difficult for some HVAC companies to accommodate your schedule. This is especially true for larger projects that require several technicians to be on the job at the same time. By discussing your timeline, it will be much easier to find a company that can accommodate you accordingly.
5. What Manufacturers Do You Use?
Most HVAC companies only use equipment and systems from manufacturers that they trust. Feel free to ask why they use products from that specific company and what the benefits are of doing so. Make sure to ask about product availability and the differences between each so you can make the choice that’s best for you.
Although it may sound like a lot of questions, not all HVAC products are equal. Learning why one company uses a specific manufacturer can help you learn more about what you want to invest in for your home.
Finding the Best HVAC Company
The questions above are just a few examples of what you can ask HVAC companies when you’re looking to hire a company in Lake Forest, IL. It only takes a few minutes to find out more information, and it can make all the difference with the company you end up hiring. Call our team at Ireland Heating & Air Conditioning Co. today so we can talk to you about providing any HVAC services you need.
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